Refund & Cancellation
30 Day Return Policy
We offer you complete peace of mind while ordering at Guardian - you can return all items within 30 days of receiving the product. However, please ensure that the product is unused and the tags, boxes and other packaging is intact. In case if you have used the product and you are not satisfied with what you have bought, then we'll still take it back within 14 days from the date of delivery. If you have paid by card then we will reverse the payment back to the payment mode/account that was originally used to make the transaction. In case of Cash on Delivery or Bank Deposits as modes of payment, we will make a bank transfer to your account within 10 days after receiving your bank details.
Please note that you may be charged for the delivery fee and the pickup fee as applicable.
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at [email protected] within 30 days of receiving the product. We will arrange a reverse pickup for the product and then issue either a full refund or GNC Cash (store credit) or a different item in exchange, as per your request.
-That replacements are subject to availability of the particular product.
-It is subjected to price changes or variant that may not be under our control.
-You may be charged for the delivery fee and the pickup fee as applicable.
Return/Refund Policy for near to expiry products
warehouse/clearance sale products are sold at a heavy discount rate. The expiry date is clearly mentioned on the website for all the products offered under warehouse sale. Once the product is purchased under this offer, it will not qualify for any return, exchange or refund under any reason.
Always consult with a qualified healthcare professional prior to taking any dietary supplement.
In order to confirm cancellation of item(s) in your order before it is dispatched, kindly indicate your refund preference.
There are two modes of refund:
GNC Cash - If you choose this option, the amount will be added to your GNC wallet.
Back to Source - In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction. Once you have requested the cancellation of item(s) in your order, Guardian will complete the cancellation and initiate the refund, depending on your preference.