Frequently Asked Questions (FAQ) - GNC Rewards Program


Frequently Asked Questions (FAQ) - GNC Rewards Program

  1. How do I earn GNC Rewards?
  • You can earn GNC Rewards by placing orders on our App and website. For every order you place, you receive 5% of the order value as GNC Rewards. Please note that rewards are only earned after the order is successfully delivered.
  1. Can I earn GNC Rewards through other methods?
  • No, the only way to earn GNC Rewards is by placing orders on our App and website, and the rewards are credited only after the order is delivered.
  1. How do I know how many GNC Rewards I have earned?
  • You can view your GNC Rewards balance in your APP account after logging in. Your balance will reflect the total rewards earned from your previous orders.
  1. How can I redeem my GNC Rewards?
  • You can Redeem GNC Rewards only on our App by simply applying them during the checkout process in the apply coupons section. Each GNC Reward can be redeemed at a 1:1 ratio, meaning 1 GNC Reward equals 1 Rupee.
  1. Is there a minimum or maximum limit for redeeming GNC Rewards?
  • Yes, there is a minimum redemption limit of 99% of your total order value. You can use your GNC Rewards to avail of a flat discount on your purchase up to 99% of the order value.
  1. Can I combine GNC Rewards with other discounts or promotions?
  • Generally, GNC Rewards cannot be combined with other discounts or promotions unless explicitly stated otherwise. However, please refer to the terms and conditions of specific promotions for more information.
  1. Do GNC Rewards expire?
  • GNC Rewards do expire in 3 months. However, in case of account inactivity or closure, any unredeemed GNC Rewards may be forfeited as per our policy.
  1. Can I transfer my GNC Rewards to another account or person?
  • No, GNC Rewards are non-transferable and can only be used by the account holder who earned them.
  1. What happens if I cancel my order after receiving GNC Rewards?
  • If you cancel an order for which you have already received GNC Rewards, the rewards corresponding to that order will be deducted from your balance accordingly.
  1. How can I track my GNC Rewards transactions?
  • You can track your GNC Rewards transactions, including earnings and redemptions, in the "Rewards" section of your account dashboard.